The Most Expensive Hire Beauty Brands Make Too Late
February 2025Most beauty brands don’t stall because they hire the wrong people. They stall because they hire the right people — too late, and into the wrong structure.
As brands move beyond founder-led growth, the instinct is often to “professionalize” by adding senior hires. But according to research cited in Harvard Business Review’s analysis of leadership failure, senior talent rarely succeeds when organizational systems and decision authority are undefined.
The Title Comes Before the System
At the $25–50M stage, brands often hire a VP of Sales, VP of Marketing, or Head of Growth expecting immediate leverage. What they overlook is that leadership roles amplify whatever structure already exists — good or bad.
Without clear pricing authority, channel ownership, or performance accountability, even experienced executives are forced into reactive execution. As McKinsey has noted in its work on organizational health, unclear decision rights are one of the strongest predictors of underperformance.
Why These Hires Fail Quietly
These failures are rarely dramatic. Instead, they show up as:
Senior leaders spending time executing instead of designing systems.
Pricing and channel decisions escalating back to the founder.
Teams growing without clarity on outcomes.
Performance discussions focused on activity rather than results.
In beauty specifically, BeautyMatter has highlighted that many mid-sized brands struggle not with talent quality, but with leadership sequencing — hiring executives before installing the infrastructure they’re meant to lead.
The Cost Isn’t Just Compensation
The real cost of a mistimed executive hire isn’t salary. It’s lost momentum, delayed decisions, cultural drift, and the quiet erosion of trust on both sides.
Research on executive turnover shows that failed senior hires often take 12–18 months to fully unwind, creating a drag on performance long after the individual exits. McKinsey’s work on leadership failure reinforces that context — not competence — is the dominant variable.
What Works Better at the Inflection Point
Brands that navigate this stage successfully separate leadership design from headcount. They focus first on:
Defining pricing and margin ownership.
Clarifying channel accountability.
Installing forecasting and performance discipline.
Creating decision frameworks that don’t bottleneck at the founder.
Only after these systems are in place does adding permanent leadership create leverage. Until then, titles tend to absorb complexity rather than resolve it.
Hiring leadership before designing structure doesn’t accelerate growth. It institutionalizes friction.
Leadership Is a System, Not a Resume
This is why many brands turn to fractional or interim commercial leadership at this stage — not as a cost-saving measure, but as a sequencing decision.
When leadership is embedded with authority to design systems, align teams, and own outcomes, momentum returns. When leadership is added without that mandate, growth slows — regardless of experience.